Service Manager

Identity access management (IAM) featuring highly configurable system integration and full automation of common HR and IT tasks

You can find the concept outlined here

Service management

Enquiry management

Incident, problem and change management

Management of employee improvement suggestions

Undesired incident reporting and management

Management of invoice and credit authorizations

Reporting and management of money laundering suspicion

Self service portal – searchable quick help and service documents that help users help themselves

Build your own order forms per service

Employee self service password reset

Employee password expiration notification to SMS and/or e-mail

License management per service and access level

Message center featuring SMS and e-mail transmission to for example members of roles and users of services defined in the IAM

Integration with process modelling systems

Project URL:  Launch Project
IdentityStream | Service Manager